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Responsible Gaming

At au99 Responsible Gaming —
Safe & Aware & Happy Gaming

Au99 believes gaming should be a source of fun, not stress or addiction. Follow our responsible gaming guidelines and enjoy every moment.

Safe Environment
Time Management
Budget Management
Support Always Available
18+
Adults Only
Gaming is entertainment.
Play within your limits.
Get help when it matters.
Safe Environment Secure & Transparent Platform
Set Limits Take Control Yourself
Voluntary Break Take a Break Anytime
24/7 Support We Are Always Here for You
au99's Approach

Responsible Gaming Why It Matters?

Online gaming has become one of the most popular forms of entertainment for millions of people today. But like any form of entertainment, gaming has its limits. At au99, we believe that **responsible gaming** means enjoying yourself while keeping your wellbeing, your family, and your financial health in mind.

When gaming shifts from entertainment to compulsion, that's when problems begin. au99 takes this seriously. That's why we encourage every user to follow our responsible gaming guidelines. Reading this guide will help make your gaming experience more enjoyable and controlled.

The core philosophy behind responsible gaming at au99 is that gaming is a Entertainment, not a source of income. When gaming starts to feel like a way to make money, or you find yourself chasing losses with bigger bets, that's a warning sign. Our tools and support are always here to help you step back.

With Bangladesh's gaming community in mind, au99 provides responsible gaming information in Bengali. We want you to finish every gaming session with a smile, not a sense of regret.

Keep in mind: Wins and losses are both part of gaming. Never chase losses by placing excessive bets — that's the first lesson of responsible gaming.

Au99's responsible gaming policy is built with players in mind. We don't just set rules — we provide real tools and support so you can manage your own gaming habits. From setting deposit limits to temporarily suspending your account, au99 has everything you need.

Have open conversations with your family and loved ones. Rather than hiding your gaming, enjoy it within healthy boundaries. au99 always wants its users to be happy, well, and financially secure.

Page Contents
Emergency Support

If you feel gaming is having a negative impact on your life, contact our support team right away.

au99's Safeguards

For Responsible Gaming Our Tools

At au99, we offer a range of effective tools to help you keep your gaming experience safe and in control.

Set Deposit Limits

Decide in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, it cannot be raised easily — that protection is by design.

Session Time Control

Set a limit on how long you play in one session. After the set time, au99 will automatically remind you to take a break.

Cooling-Off Period

If you want to step away from gaming, you can pause your account for anywhere between 24 hours and 30 days. No bets can be placed during this period.

Self-Exclusion

If you feel gaming is getting out of hand, use au99's self-exclusion option. It can be active for anywhere between 6 months and 5 years.

Loss Limit Setting

After you reach a set loss amount, au99 will automatically suspend your betting access. This gives you an early warning before losses go too far.

Reality Check Alert

At regular intervals, au99 will show you how long you've been playing and your total wins and losses. Stay informed, stay healthy.

Stay Alert

Problem Warning Signs

If you notice any of the signs below in yourself, it's time to pay attention. The first step toward responsible gaming is knowing yourself.

Chasing Losses with Bigger Bets
Continuously increasing your bets to recover losses is one of the primary signs of addiction.
Unable to Stop Gaming
Being unable to stop even when you want to, or feeling uncomfortable when you do, is a serious concern.
Neglecting Family & Responsibilities
Neglecting family, friends, or work responsibilities because of gaming is dangerous.
Financial Difficulties
Taking on debt or draining your savings because of gaming is a sign that immediate action is needed.
Lying About Gaming
Hiding how long or how much you play from your family is a clear warning sign.
Healthy Gaming Tips

At au99 Safe Gaming Tips

1
Set Your Budget Beforehand

Set a monthly gaming budget in advance and stick to it — no exceptions.

2
Set Your Time

Decide in advance how long you'll play each day. Set a timer and make sure you stop when it goes off.

3
Stay Calm

Avoid gaming when you are angry, frustrated, or under stress. Decisions made in an emotional state tend to lead to bigger losses.

4
Take Regular Breaks

Take at least a 10–15 minute break every hour. Get up, stretch, drink some water, then come back.

5
Don't Make Gaming Your Only Hobby

Make time for family, friends, and hobbies. Gaming should be one part of your life, not the whole of it.

6
Do Not Hesitate to Ask for Help

If something feels wrong, contact au99's support team. Seeking help is not a weakness — it takes real courage.

Check Yourself

Responsible Gaming Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", please reach out to us.

1 Do you often end up spending more than your set budget?
Yes, quite often Sometimes No, never
2 After a loss, do you find yourself betting more to try to win it back?
Yes, quite often Sometimes No, never
3 Do you feel uneasy or anxious when you try to stop gaming?
Yes, quite often Sometimes No, never
4 Is gaming affecting your family life or work?
Yes, quite often Sometimes No, never
5 Have you ever borrowed money, or considered borrowing, to fund your gaming?
Yes I thought No, never
6 Do you hide how much you're gaming from your family?
Yes, quite often Sometimes No, never
If you answered "Yes" to 3 or more questions — Contact au99 support right away or consider using the self-exclusion option.
How to Set Limits

At au99 Limit Setting Guide

You can set your own responsible gaming limits at any time through your au99 account settings. These limits help protect you from overspending or losing track of time.

Lowering a limit takes effect immediately. Raising a limit requires a 24–72 hour waiting period — this is intentional, to prevent impulsive decisions.

Daily Deposit Limit Self-Defined
Weekly Deposit Limit Self-Defined
Monthly Deposit Limit Self-Defined
Daily Session Time Self-Defined
Loss Limit Self-Defined
How to Use the Tools

Protective How to Access the Tools

Account Settings

Log in and go to the "Responsible Gaming" section. From there you can set and adjust all your limits.

Self-Exclusion

Click the "Self-Exclusion" option in settings. Choose a duration, confirm — it takes effect immediately.

Support Team

Message us directly on support. Our team is available 24 hours a day and your privacy is fully protected.

Reality Check Notification

Enable Reality Check in your settings. Your gaming stats will appear on screen at regular intervals.

FAQ

About Responsible Gaming Frequently Asked Questions

Responsible gaming at au99 means treating gaming as entertainment — enjoying it within your financial means and time limits. This includes managing your budget, keeping track of your time, and seeking support when needed. au99 provides various tools and resources to make this easier.

Yes. After logging in to au99, you can set your own daily, weekly, and monthly deposit limits from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, while increasing one takes 24–72 hours to process.

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, you may contact the support team to request reactivation. During this time, au99 respects your decision fully.

No. au99 strictly enforces an 18+ policy. Age is verified at registration, and identity is confirmed through our KYC process. If any account is found to belong to a minor, it is closed immediately.

Start by reaching out to au99's support team — they will guide you through the right steps. Talk to family and trusted friends as well. You may also consider speaking with a mental health professional or counselor. Asking for help is the bravest thing you can do.

With Reality Check enabled, you will receive a pop-up notification at set intervals (e.g., every 30 minutes or 1 hour) showing how long you have been playing and your total wins and losses. It keeps you grounded in the real picture.
Enjoy Responsibly

Join au99 — Aware & Safe With Gaming

Au99 is more than a gaming platform — it's a responsible community. Use our responsible gaming tools to play with joy and peace of mind.

  • You are in full control — set your deposit and time limits
  • 24/7 support available in Bengali for any issue
  • 18+ verified, safe and transparent environment
Register Now Log In
au99's Commitment
Every user's safety is our top priority
Data privacy is fully protected and encrypted
Transparent gaming outcomes and a fair environment guaranteed
Responsible gaming tools are always available free of charge
18+ age verification is mandatory — minors are strictly prohibited
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