Privacy Protection

Au99 Privacy Policy
Your Data, Our Responsibility

Au99 believes your personal information belongs entirely to you. In this Privacy Policy, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Language: English
Version: 2.1
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
72 hours
Maximum data deletion time
1

Introduction & Applicability

Au99 (https://au99.onl) is a trusted online gaming platform in Bangladesh. We place the utmost importance on our users' privacy. This Privacy Policy applies to all services, websites, and mobile applications operated by au99.

By reading this policy, you will understand what types of information au99 collects, why it is collected, and how it is used and protected. Using au99's services constitutes your agreement to this Privacy Policy.

We believe privacy is a fundamental right. That is why au99 never collects your information unnecessarily and never shares it with any third party without your permission.

This Privacy Policy applies solely to the au99.onl website and its related services. Third-party sites and payment gateways may have their own privacy policies.
2

What Information We Collect

Au99 only collects information that is necessary to provide safe and reliable services. We never collect unnecessary or excessive personal data.

Type of Information Example Reason for collection
Personal Identification Information Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email, Mobile Number Account Registration & Support
ID Document NID, Passport Identity Verification & Legal Obligations
Financial Information Payment Methods (bKash, Nagad) Deposit & Withdrawal Process
Device & Log Information IP, Browser, OS Security & Fraud Prevention
Gaming Activity Betting history, transactions Responsible Gaming Monitoring
au99 never directly stores card numbers, CVVs, or bank passwords. All payment information is processed through encrypted payment gateways.
3

How Your Information Is Used

Au99 uses collected information only for specific, transparent purposes. In accordance with our Privacy Policy, no data is used beyond its defined purpose.

  • Account Management: To complete registration, login, and KYC verification.
  • Payment Processing: To securely process deposits and withdrawals and maintain transaction records.
  • Customer Support: To respond to support requests and resolve issues.
  • Security & Fraud Prevention: To detect unusual activity and keep accounts secure.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Responsible Gaming: To monitor players' gaming habits and identify potential issues.
  • Personalized Experience: To provide offers and content tailored to your preferences (subject to your consent).
au99 never sells your information to advertisers or marketing companies. Your privacy is not a product we trade.
4

Data Sharing & Disclosure

Au99 may share information with third parties only in strictly limited circumstances and only to the minimum extent necessary. The situations where this may occur are outlined clearly below:

  • Payment Processors: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and banks.
  • KYC Verification Provider: Limited information may be shared with authorized verification agencies for identity confirmation.
  • Legal Authorities: Information may be disclosed to the relevant authorities in response to a court order or legal obligation.
  • Security Partners: Limited information may be shared with trusted partners for fraud prevention and cybersecurity purposes.
au99 never shares your information with advertisers, spam companies, or unreliable third parties. This is a commitment we will never compromise on.
6

Data Protection Measures

Au99 uses industry-leading technology to protect your data. Our security systems operate 24 hours a day and are updated on a regular basis.

  • Across all data transmissions TLS 1.3 Encryption is used.
  • Sensitive data stored AES-256 Encryption Secured.
  • On the server Firewall & Intrusion Detection System Active.
  • Regular Security Audits & Penetration Testing is processed.
  • Immediate action on suspicious login attempts Alerts & Account Lock measures.
  • All staff data access Strictly Controlled & Logged
If a security breach or suspicious activity is detected, affected users will be notified within 72 hours and appropriate action will be taken.
7

Your Privacy Rights

Every au99 user has certain fundamental rights regarding their personal information. We fully respect and uphold these rights.

  • Right to Access: You may request to know what information au99 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: After account closure, you may request that certain data be deleted (beyond legal obligations).
  • Right to Restrict Processing: You may request that we stop using your information for specific purposes.
  • Right to Data Portability: You may request a copy of your data.
  • Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, contact the au99 support team. We aim to respond within 30 business days.

Some information may be required to be retained for a specified period due to legal obligations, such as records of financial transactions.
8

Protection of Minors' Data

Au99 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If a minor is found to have registered with au99, the account will be immediately closed and all collected data will be deleted.

A note to parents — if you suspect your child is using au99, please notify our support team immediately.
9

Policy Changes & Updates

Au99 may update this Privacy Policy from time to time. Changes may be made due to regulatory updates, technological developments, or changes to our services.

  • For significant changes, advance notice will be sent to your registered email.
  • The date of the most recent update will always be shown at the top of the policy.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • The support team will provide a copy of any previous version upon request.
Last updated: January 2026. Next scheduled review: July 2026.
10

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact au99's data protection team.

Response time
Within 30 business days

Protecting Your Data Our Commitment

Au99's Privacy Policy isn't just words on paper — it's enforced at every step in practice.

End-to-End Encryption

Every transaction and piece of personal information is protected with TLS 1.3 and AES-256 encryption. No one can intercept your data in transit.

Zero data selling policy

Au99 never sells your personal information to advertisers or third parties. This is a core principle we never compromise on.

Transparent KYC process

Every step of the identity verification process is conducted transparently. Collected documents are used solely for verification purposes and nothing else.

Limited data retention

Au99 does not retain any information longer than necessary. Once legal requirements are fulfilled, data is securely deleted.

User Consent First

Your explicit consent is obtained before any additional use of your information. You may withdraw any consent at any time.

Fast-Response Support

For any privacy-related concerns, au99's dedicated team responds and resolves issues within 30 business days.

Safe & Privacy-Protected Enjoy Gaming

You've read au99's Privacy Policy. Join with confidence — your information is fully protected. Thousands of players across Bangladesh already trust au99.

  • Account secured with 256-bit SSL encryption
  • Your data is never sold or shared
  • Manage Your Account & Data Anytime
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